Purchase Policy

At Domain Lions, we believe the process of acquiring the perfect domain name should be transparent, simple, and secure. This policy outlines the terms that govern our domain sales to ensure clarity and confidence for all our clients.

1. Our Sales Models

We offer two primary purchasing paths, depending on the specific domain:

• “Buy Now” (Fixed-Price Sale): These domains are available for immediate purchase at a set price. This is the fastest and most straightforward way to acquire a domain, with the transfer process beginning immediately after payment. “Buy Now” sales are conducted on a first-come, first-served basis.
• “Make Offer” (Auction Model): This path provides more pricing flexibility. It allows you to submit your best offer for a domain. Our team reviews all offers, and this model includes an offer review period before the final transfer can begin.

2. The “Make Offer” Process & Your Commitment

When you submit an offer on one of our “Make Offer” domains, you are entering a formal acquisition process.

• Binding Commitment: By checking the box on the offer page acknowledging these terms, you agree that your offer is a binding commitment to purchase the domain if it is accepted by us.
• 24-Hour Withdrawal Window: We understand that circumstances can change. After you submit your offer, you will receive a confirmation email. This email contains a secure link that allows you to withdraw your offer within 24 hours, no questions asked.
• Locked-In Offer: After the 24-hour withdrawal window expires, your offer is considered formally locked in and will proceed through the final review stages. Higher offers have a greater chance of being accepted immediately.

3. Payment & Security

Your security is our top priority.

• Secure Processors: We use world-class, trusted payment gateways like Stripe and PayPal. We never see, handle, or store your credit card information.
• Payment Timing: We will only send you a secure payment link after your “Make Offer” bid has been accepted or when you proceed with a “Buy Now” purchase.

4. Our Guarantee: Your 100% Satisfaction

Every single purchase made through our platform is protected by our unconditional guarantee.

• 14-Day Money-Back Guarantee: If you are not completely satisfied with your new domain for any reason, simply contact us within 14 days of your purchase. We will guide you through the simple process of transferring the domain back to us and will issue a full, prompt refund. There is absolutely no risk on your end.

5. The Domain Transfer Process

Our goal is to get your domain to you as quickly and securely as possible.

• “Domain Push” Method: We use a secure “domain push” for all transfers. This is the fastest and safest way to transfer ownership. Instead of a complicated, multi-day process, we “push” the domain from our account directly into your account at the same registrar.
• Speed: Once your payment is confirmed and we have your registrar account details, the domain is typically in your full possession and control within just a few hours.

If you have any questions about this policy, please do not hesitate to contact us at contact@domainlions.com.