Frequently asked questions

FAQ

But I already own a similar domain. Why do I need another one?

The answer is pretty simple. You will get more exposure for your website and bring in more clients; thus, it will pay itself within a short amount of time. A similar domain name will protect your brand and online identity, not allowing your competitors to draw customers from you. Another domain name can also help your Search Engine Optimization (SEO), and impact your online marketing.

If I have multiple domains, do I need more than one website?

No. You can redirect natural type-in traffic from the new domain to your existing website. It"s a quick and straightforward process. Just change the nameservers to point to your existing website. We will gladly do this for you. Just give us a call.

Does this reduce the chance of competition?

Quite often, people only remember the name of the company but not the name of the actual website. Having multiple domains centered around your name and business increases the chances of the traffic going to you and not the competition.

Do I need a new hosting account for the new domain?

No. All you have to do is change the nameservers to point to your existing website or give us a call, and we will do it for you.

Is this a one-time payment?

Yes. It is a one-time payment, and we will never bill you again for this domain. Instead, you will receive one year of free registration as well. However, once that year expires, you will have to renew your domain with your registrar. That usually costs between $10 and $15 per year, with no hidden charges depending on the registrar itself.

But my domain name and business are trademarked.

Having a trademark does not prevent other people from using unregistered versions of your trademark for other legal or illegal reasons. A good example is Nissan.com, a trademark just for your branch in the industry and quite often just for your region of the world. Defensive registering will help protect your brand and business.

So what kind of money-back guarantee do you give?

If you are unhappy with our service for any reason, you can ask for your money back in full within 14 days of purchase. Just push the domain back to our account, and we will refund you in full.

How do I buy a domain from your company?

We will notify you by email that the domain is ready for transfer, and we will send you the link where you can purchase the domain online with our credit card processor or Paypal.

How will I get complete control and ownership of the domain?

We will send you instructions on opening an account with the registrar where the domain is registered. Once you have opened an account and sent us the account number, we will "push" the domain to your account, and you will have complete control and ownership of the domain name.

Do I get any proof of domain ownership?

The norm for proof of domain ownership is a "Whois" search on the internet, and online registrars keep such information. The registrar keeps contact information records and submits the technical information to a central directory known as the "registry." We recommend www.whois.com or www.who.is if you need to check ownership of any domain.

How do I know you will transfer the domain?

Just for argument`s sake, if you are unhappy with our services for any reason, we are bound to issue a refund. Generally speaking, the worst-case scenario is you get your money back.

Do you handle payments yourself?

No. We use Stripe.com, a leading payment processor certified with the Better Business Bureau, European and US Safe Harbor laws. All transactions are encrypted with 128-bit SSL encryption and leverage McAfee and Thawte for security.

How do I redirect this new domain to my existing one?

Give us a call at +1 (661) 505 9573 or email us at contact@domainlions.com. We are here to help!

How long does the domain transfer take?

You can expect the domain to be transferred to your account within one business day. Usually, domains are transferred when our payment processor approves your credit card.