Home/FAQ
Frequently asked questions
Clear answers on buying, offers, transfers, payments and our guarantee.
Help center
Still have questions?
Our brokerage team replies within one business day. Tell us what you need and we’ll take it from there.
Contact usThe Purchasing Process
Our portfolio includes two types of domains to fit your needs:
- • "Buy Now" Domains: These have a fixed price and are available for immediate purchase. This is the fastest way to acquire a domain, with the transfer process starting right after your payment.
- • "Make Offer" Domains: These are available through our auction model. You can place a bid or use a "Buy-Out" option. This path offers more pricing flexibility but includes an offer review period before the final transfer begins.
The process depends on the domain type:
- • For "Buy Now" domains: Simply click the "Buy Now" button on the domain page, complete the secure payment, and we will immediately email you simple instructions for the transfer.
- • For "Make Offer" domains: Click "Make Offer," submit your best offer, and confirm it's binding. If your offer is accepted, you will receive an email with a secure payment link to complete the purchase.
You will immediately receive an automated email confirming we have received your official offer. This email will also explain the 24-hour window you have to withdraw your offer, after which it becomes locked in.
The final "push" transfer to your account is always very fast, but the total time depends on the purchase path:
- • For "Buy Now" domains: The process is extremely fast. After your payment and once we have your registrar account details, the domain is typically in your possession within a few hours.
- • For "Make Offer" domains: There is an initial offer review and acquisition period that can take from 1 to 8 business days. After that is complete and you've paid, the final transfer to you is also very fast, usually within a few hours.
Our portfolio pricing is optimized for fast, accessible transfers. However, our custom offer windows are strictly time-sensitive. Once an exclusive offer link expires, the domain is released back to the open premium aftermarket where it is frequently acquired by massive corporate resellers or other investors. When this happens, those platforms typically re-list the exact same domain at high corporate rates—often turning a hundreds-dollar domain into a multi-thousand-dollar asset overnight. We cannot recover or match our original pricing once a domain is acquired by a third party, so we highly recommend securing your name while your exclusive offer is active.
Domains & Technical Questions
A "domain push" is the fastest and most secure way to transfer a domain. Instead of a complicated, multi-day process, we simply "push" the domain from our account directly into your account at the same registrar. It's like handing you the keys instantly.
Owning a complementary domain is a powerful business strategy. Key benefits include:
- • Brand Protection: Prevents competitors from registering a similar name and confusing your customers.
- • Capture All Traffic: Secures valuable "type-in" traffic from users who can't remember your exact domain extension.
- • SEO & Marketing: A keyword-rich domain can boost your search engine rankings and provide a memorable address for new marketing campaigns.
No. You can redirect natural type-in traffic from the new domain to your existing website. It's a quick and straightforward process. Just change the nameservers to point to your existing website. We will gladly do this for you. Just give us a call.
No. All you have to do is change the nameservers to point to your existing website or give us a call, and we will do it for you.
Give us a call at +1 (559) 316 5695 or email us at contact@domainlions.com. We are here to help!
Having a trademark does not prevent other people from using unregistered versions of your trademark for other legal or illegal reasons. A good example is Nissan.com, a trademark just for your branch in the industry and quite often just for your region of the world. Defensive registering will help protect your brand and business.
Payment, Security & Guarantees
Yes. It is a one-time payment, and we will never bill you again for this domain. Instead, you will receive one year of free registration as well. However, once that year expires, you will have to renew your domain with your registrar. That usually costs between $10 and $15 per year, with no hidden charges depending on the registrar itself.
Yes, 100%. We use world-class, trusted payment processors like Stripe and PayPal. We never see or store your credit card information. Your transaction is encrypted and safe.
We offer a 14-day, no-questions-asked, money-back guarantee. If you are not completely satisfied for any reason, contact us within 14 days of purchase, and we will guide you through the simple process of transferring the domain back to us and issue a full, prompt refund.
Just for argument's sake, if you are unhappy with our services for any reason, we are bound to issue a refund based on our money-back guarantee. Generally speaking, the worst-case scenario is you get your money back.
Yes, we provide proof in several ways depending on the purchase path:
- • For "Buy Now" domains: The strongest proof is that the secure payment page is hosted directly on the domain itself (e.g., www.thedomainyouarebuying.com). Only the entity with full control can do this.
- • For all domains: After a successful purchase and transfer, you will become the registered owner. You can then verify your ownership status publicly through a "Whois" search at sites like whois.com.
- • Our Ultimate Guarantee: In every case, whether "Buy Now" or "Make Offer", your purchase is fully protected by our 14-day money-back guarantee, ensuring a completely risk-free transaction for you.