Except as noted below, the purchase price actually paid to Domain
Lions for the purchase of a domain name owned by Domain Lions will
be refunded if requested within 14 days of the completion of the
purchase. Refund requests may be submitted by email to
contact@domainlions.com, or by phone to the number listed on the
website. Where possible, refunds will be made by a credit issued to
the same financial institution on whose account the payment was
made, or by a company check sent by US Postal Service mail, in the
case of payments by check. In cases where those methods are
impossible or unsatisfactory, refunds will be made by the most
expeditious means, as determined by the facts of each incident.
Domain Lions does not and cannot accept responsibility for the
method or time of processing by financial institutions after refunds
are granted. In all cases of refund, the domain will be removed from
the customer's domain management account and returned to ownership
by Domain Lions.
Domain Registration Refund Policy
Registration fees for Domain Names not purchased from Domain Lions
inventory are not subject to refund.
3rd Party Product Refund Policy
Domain Lions does not provide refunds for any product or service
purchased from third parties. Domain Lions may from time to time
advertise and promote various third party products and services,
including but not limited to web hosting, merchant accounts, SSL
certificates, and similar products. Refunds for these services are
handled by the third party provider from whom they were purchased.
Inventory Deficit Refund Policy
On rare occasions, Domain Lions system may misidentify domains as
being in inventory when they are not. Also, Domain Lions may offer
for sale domains which Domain Lions is in an auction to acquire, in
the expectation that Domain Lions will successfully acquire them. In
the rare case that a customer buys a domain that is later determined
not to be in Domain Lions inventory, Domain Lions reserves the right
to either refund the customer's money or to acquire the domain on
the customer's behalf, at Domain Lions sole discretion. In cases
where Domain Lions is unable to supply a domain that a customer has
intended to purchase, the customer agrees that the customer's sole
and complete remedy shall be a refund of fees paid. The customer
agrees that the customer shall not rely on the potential
availability of any Offering, including, but not limited to, the
purchase of a domain name, for any purpose, unless and until such
name is actually registered to the customer.
Error Refund Policy
Domain Lions makes every attempt to carry out its work flawlessly,
including both human and machine processes. Such attempts
notwithstanding, it cannot be ruled out that errors may occur on
occasion, despite all efforts to avoid them. In the case of errors
by Us, You agree that Your sole remedy shall be a full refund of
fees actually paid by you to Domain Lions for the specific,
individual transaction during the execution or processing of which
such an error occurred. You agree to forever forebear from any and
all attempts to recover any money, property, or intangible rights or
value from Us as a result of any errors we may make, other than the
full refund of fees actually paid by you to Domain Lions for the
specific, individual transaction during the execution or processing
of which such an error occurred.